Frequently Asked Questions

Yes, you can use the template as many times as you like. The only think we ask is that you do not resell it or give it away for free. This is for your use only.

No, please don’t resell or give the templates away for free. Your purchasing agreement states this as well. The templates are for your use only.

If you are a designer, and doing work for a client, you can use the design for them. However, you are not permitted to give them a copy of the template. You can give them outcomes of using the template, like PDFs, files for printing, files for emailing. Please don’t distribute the templates themselves.

Yes, you can use the template for your properties as many times as you like.

Yes, you can use the template for your properties as many times as you like. As long as you are not reselling them or giving them away, you can use them as you see fit.

We understand the difficulties can arise, especially when you’re new to Canva or their template approach. If you have issues, please contact us for support. We’re here to help.

Yes, we can resend you the information or send a link to the instructions PDF for the templates you’ve purchased. Contact us for support and we’ll help you out!

As these are all digital templates, returns are not possible.

As these are all digital templates, refunds are not possible. We can’t guarantee that you are not using the templates after we send you access, nor can we revoke your access technically.

But if you ordered the wrong item, or are unhappy with the quality of the templates, please contact us and we will do our best to help out.

Simply, contact us for support and we’ll do our best to help you with your question.